Returns & Refunds

We want you to be happy with your DriveDays order. As many of our products are produced to order, we generally do not accept returns or exchanges for change of mind, incorrect size selection or ordering the wrong product.

Faulty, damaged or incorrect items

If your order arrives faulty, damaged, misprinted or you receive an incorrect item, please contact DriveDays with your order details and photographs showing the issue.

We will assess the problem and, where appropriate, arrange a replacement, refund or other remedy.

Please do not return an item before contacting us, as return instructions may vary depending on the product and fulfilment location.

Change of mind

We do not generally offer returns, refunds or exchanges if you change your mind, select the incorrect size or colour, or decide you no longer want the product.

Please check the product description and sizing information carefully before placing your order.

Australian Consumer Law

Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.

Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law. If a product fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

Contact

If there is a problem with your order, please contact DriveDays through the contact page provided on our website and include your order number, a description of the issue and photographs where relevant.